Archive for: June 2009
June 30, 2009
Call them brazened but — they have every right to be. i didn’t have time to head over to CommunicAsia ‘09 because Nokia kept me busy, and I guess that was the whole point. For the past few years, Nokia has broken away from the CommunicAsia expo after they started to focus more on software development rather than hardware. She didn’t have to ask me, but Nikka Abes, Nokia Corporate Communications Manager for the Philippines did throw a question, asking if the media is noticing Nokia’s new direction, focusing more on the Ovi Platform and its various services and how it integrates with S60. In the same light, the S40 platform also has its perks with Life Tools and Mail on Ovi gaining much ground in developing countries. Breaking away from CommunicAsia was a good move. Not really to “cock-block” the media from viewing other phone brands in one big expo, but it’s more along the lines of “we have so much to present to you — we need more than an expo floor.” For me, it was also great that we got to spend time with Nokia’s General Manager for Philippines, William Hamilton Whyte, who was easy to reach and joined us for drinks on more than one ocassion. Come the N97 launch back in the Philippines I really didn’t feel the need to interview him anymore as I’ve pretty much exhausted everything I needed to ask over a few drinks — on more than one night. Nokia Connection ‘09 was a fruitful experience, as it always was in the past. This was the third time Nokia sent me to attend their conferences, the first being the Ovi launch two years ago and Nokia Connection ‘08 last year. Good times. [image c/o author] Post from: Cellphone9
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Menlo Park, Calif., June 30, 2009 - KANA Software, Inc. (OTCBB: KANA.OB), a world leader in innovative customer service solutions, today announced availability of KANA 10, the industry’s first service experience management (SEM) platform for managing the entire customer service experience. This new solution, which gives major corporations and institutions the control needed to help ensure their customers receive exceptional service, has been selected by online travel service provider priceline.com. Developed in conjunction with IBM and KANA customers, KANA 10 is a Web services-based solution that fuses the IBM service-oriented architecture (SOA) portfolio with KANA’s decade of experience in knowledge management and messaging with new ‘experience flow’ functionality, all in a Web 2.0 platform. KANA 10 brings a new era of flexibility and control to customer service. It can replace traditional approaches by enabling companies to rapidly model and deploy their customers’ entire service experiences. KANA 10 also transcends traditional solutions in which critical customer information resides in separate applications or silos that are difficult to integrate, making it hard for businesses to adjust quickly to changing business conditions. With KANA 10’s Web services architecture, customers’ existing technology and resources are linked into a single application, providing a seamless experience that can be managed by executives and easily accessed by customer service agents (CSRs). All KANA 10 users, whether a business analyst or CSR, will have a unified view of all pertinent customer information. Business leaders can quickly and effectively design, deploy, and modify customer service processes, or ‘experience flows,’ allowing for real-time process optimization that helps increase revenue, reduce risk, and ensure consistent service. KANA CEO Michael Fields elaborated, “Working closely with companies like priceline.com has shown us that companies today need dynamic new technology platforms that let service executives control business processes as needed and provide CSRs streamlined ...
Dell engineers are developing a pocket-sized, Internet-connected device that will use the Google-backed Android mobile operating system, according to The Wall Street Journal. The newspaper, citing “people familiar with the company’s plans,” said two people who have seen prototypes described the new product as similar to the iPhone but without cell-phone functionalities. Dell is expected to release the device later this near, the paper reported, although there is also a possibility the product might not be released. ‘Entirely, Absolutely’ Plausible The report also speculated that Dell might sell this mobile Internet device through carriers, such as Verizon Wireless or AT&T, which would dovetail with reports that the company is also developing Android-based smartphones. Dell hasn’t commented on the report, which also indicated the device is likely to use the ARM processors found in a variety of mobile devices — but not in any products currently offered by Dell. Avi Greengart, an analyst with industry research firm Current Analysis, said it is “entirely, absolutely” plausible that Dell would be working on such a device. He noted that the company has said it would offer products from “two inches to 20,” with the first size approximately matching the new device. “There’s no question they intend to play in this space,” Greengart said. “The only question is how and when.” He noted that Dell’s steps toward developing a viable line of mobile devices “so far have not been competitive,” such as its efforts in MP3 players. There have also been earlier reports, Greengart said, that Dell had developed — and then not released — a line of Windows Mobile smartphones. Growing Momentum for Android The Journal mentioned that, at one point, Dell had stopped work on its development of a music player to compete with Apple’s iPods, and then reassigned those engineers to ...
WILMINGTON, DEL., June 30, 2009 - Supply Chain Consultants, designer and supplier of the Zemeter suite of supply chain management (SCM) software products, announced today that Tempur-Pedic International has selected Zemeter Demand Planner, Replenishment Planning (Supply Planner), Azimuth, SCC’s S&OP management reporting tool, and the Performance Management Dashboard tool. SCC’s suite of supply chain management solutions will provide Tempur-Pedic with a system that helps streamline its supply chain processes and collaborate more effectively across the enterprise. Tempur-Pedic International is the leading manufacturer, marketer and distributor of premium mattresses and pillows worldwide. Tempur-Pedic is implementing S&OP Azimuth, an innovative Zemeter-based tool that provides “what-if” scenarios that will help make more informed supply chain decisions. S&OP Azimuth allows management to answer important business-level questions during the meetings and provides drill-down capability when needed. “We are very pleased to have a progressive, high-tech company like Tempur-Pedic select our supply chain solutions,” said Sujit Singh, chief operating officer of Supply Chain Consultants. “I believe that especially in these economic times that better management of the supply chain is an even greater competitive advantage.” About Supply Chain Consultants SCC is a 16-year-old supply chain management software and services company with Headquarters in Wilmington, Del., and European operations located in Antwerp, Belgium. SCC’s Zemeter software and related services help manufacturers better plan demand, manage inventories, plan production and replenishment and schedule operations. Zemeter enhances productivity and reduces operating costs at a wide variety of companies including Hexion Chemicals, Terra Industries, Invista, Sunsweet Growers and ANADIGICS. For more information, see www.supplychain.com.
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Tempur-Pedic Selects Supply Chain Software Suite
By Andrew Liszewski Well this one’s pretty self-explanatory. Elecom’s horribly named ‘U2H-TC410B’ USB hub is designed to mount to the side of your desk or a nearby wall, thanks to its magnetic backing or a set of included hooks, so that you always have easy access to a set of 4 USB ports. And the ports are generously spread out to accommodate thicker USB cables or larger flash drives. $39.99 from AudioCubes in your choice of black or white. [ Elecom U2H-TC410B Wall Socket USB Hub ]
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Elecom U2H-TC410B Wall Socket USB Hub
By Andrew Liszewski I always thought that diving itself was supposed to be an enjoyable activity, so I’m scratching my head as to why anyone would need to bring along some other form of entertainment while down there. But that’s exactly what the iDive300 deep dive waterproof case is for. It’s designed for the iPod, iPod Touch and the iPhone and allows you to watch movies or listen to music (with an included pair of over the ear speakers) at a depth of up to 300 feet underwater. And while down there you’ll still have control over your media thanks to a set of waterproof buttons on the side of the case. With a price tag of $349.99 the case is kind of hard to justify, even if it does make decompression stops a bit less boring, but it does come with peace of mind thanks to a replacement warranty for your iPod or iPhone should anything ever happen to them as a result of the iDive300 failing. [ iDive300 ] VIA [ bookofjoe ]
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iDive300 Waterproof Case For The iPod & iPhone
By Andrew Liszewski Feeling a bit cramped when it comes to screen real estate? The new Matrox M9148 LP PCIe x16 graphics card comes with 4 DisplayPort connections that each support a resolution of up to 2560×1600. So with a simple 2×2 monitor configuration that should give you a combined screen resolution of 5120×3200. Not too shabby. The card also comes with 1GB of memory, a low-profile form factor, a fanless design (translation: giant heatsink) and full support for Vista’s Aero eye candy. While no pricing info has been announced , the M9148 LP PCIe x16 should be available sometime in Q3 of this year. [ Matrox M9148 LP PCIe x16 ] VIA [ Fareastgizmos.com ]
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Matrox M9148 LP PCIe x16 Card Supports Four Monitors
By Evan Ackerman Now that wireless routers are cheap and ubiquitous, there’s one way that a router can separate itself from the rest of the pack: features. The D-Link DIR-685 Xtreme N Storage Router takes this concept to the Xtreme (okay, sorry, no more of that) by including a 3.2″ LCD, room for a hard drive, and a whole bunch more. We’ve got a full review for you, after the jump. D-Link first introduced the DIR-685 Xtreme N (don’t worry, it does B and G as well) Storage Router back in January at CES. At the time, it seemed like a very CES-y product: take something that everybody uses (a wireless router) and add a whole bunch of stuff to it (like a 3.2″ LCD) to make it stand out from the crowd of all the other wireless routers that are functionally pretty much the same. So let’s just say I was a bit skeptical, at first, as to whether all of the features that the DIR-685 offers are actually useful, or just window dressing. The DIR-685 come out of the box looking awfully pretty, with a nice combination of glossy and brushed matte black, and right away I was surprised by how small it was. I suppose I shouldn’t be, though… Most of the routers I’ve used have seemed to be made up of 25% plastic and 70% empty space. It measures a compact 4.4” x 5.8” x 1.2,” uses internal antennas, and comes with a handy (and detachable) base to keep it upright. The 3.2″ LCD sits front and center, with an array of touch controls is just off to the right. The back has 4 ethernet ports, a WAN port (i.e. where you plug your internet in), and 2 USB ports (more on those later). One ...
As most iPhone owners already know, the iPhone rocks. More importantly, what makes it come alive isn’t so much the svelte touchscreen form factor but the software. The great thing about the iPhone is Apple’s dedication to improving it, and Apple’s third major version of its iPhone operating system is definitely an improvement. Like millions of other iPhone owners, I downloaded and installed it almost immediately — though I did it later in the day, so I didn’t run into any of the traffic jams that slowed Apple’s servers.
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iPhone OS 3.0: The Delight Is in the Details
A funny thing to happened to Firefox on the way to vanquishing Internet Explorer: the Mozilla browser’s success opened the door for a host of its other competitors. Even as Internet Explorer’s market share has slipped–down a dramatic 8 percentage points to 65.5 percent in about the last year–Firefox programmers face a surprising question: should they be more worried about the programmers in Redmond, Wash., or about those working on Apple’s Safari, Google’s Chrome, and Opera? Firefox has gained about 3 percentage points to 22.5 percent in market share, according to Net Applications’ statistics since July 2008, and Firefox backer Mozilla doubtless hopes for more gains with the release of Firefox 3.5 planned for Tuesday. But Apple’s Safari and Google’s Chrome each gained 2 percentage points, to 8.4 percent and 1.8 percent, respectively, indicating a growing appetite for alternatives to Internet Explorer that’s not completely met by Firefox. Opera stayed flat at about 0.7 percent. In short, Firefox isn’t the only scrappy underdog in town, and Firefox fans’ easy us-versus-them polarization is transforming into a more complicated multilateral equation. Having other IE challengers helps legitimize Firefox, because the idea of straying from the IE fold appears more legitimate, but the alternatives also collect some of the new users venturing farther afield. For its part, though, Mozilla likes to see the glass as half full. “One of our biggest challenges is helping people to understand that they have a choice about their Web browser, and how big a difference that choice can make,” Firefox director Mike Beltzner said. “Every release is an opportunity for us to bring improvements directly to our growing user base, but also help many users indirectly by putting pressure on Microsoft to improve their product as well.” Version 3.5 has been, relatively speaking, long in the ...
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